Privacy Policy
Last updated: October 7, 2026
This Privacy Policy explains how Jordan Towing (“we,” “us,” or “our”) handles personal information when you visit https://jordantowhouston.com or contact us about towing and roadside assistance.
Call recording and analytics
We do not record telephone calls, use call-tracking services, or use Google Analytics. Technical information may still be processed by our website hosting and embedded services as described below.
Information we collect
When you request help or contact us, we may collect your name, telephone number, email address, pickup and destination locations, vehicle information, and details you provide about the service needed. Service records may include charges, payment status and communications. Please do not send payment card details or sensitive identification documents through ordinary email.
Website information and outside services
Our hosting and technology providers may process technical information such as IP address, browser type, device information, request times and pages accessed to deliver and protect the website. The website loads Google Maps, Google Fonts and a stylesheet from cdnjs. Your browser connects to these providers, which may receive your IP address and other technical information. Embedded maps may use cookies or similar technologies under the provider’s policies. Google’s privacy policy is available at https://policies.google.com/privacy; information about Cloudflare’s practices is available at https://www.cloudflare.com/privacypolicy/.
How we use information
We use information to respond to questions, prepare estimates, arrange and perform requested services, communicate about your request, maintain service and payment records, protect against misuse, resolve disputes and meet applicable legal obligations. The location you provide helps us find your vehicle and arrange transport.
When information is shared
Information may be shared with personnel and service providers as needed for dispatch, towing, roadside assistance, website hosting, communications, payment processing and business administration. If you ask us to coordinate with a repair shop, insurer or another recipient, we may share information needed for that coordination. Information may also be disclosed when required by law or reasonably necessary to protect rights and safety. This notice does not give third parties permission to market unrelated services to you.
Retention and security
We retain information as needed for the purposes described here, including service records, accounting, legal obligations and dispute resolution. Retention varies with the type of record and applicable requirements. We use reasonable safeguards appropriate to the information handled, but no electronic system or transmission can be guaranteed completely secure.
Your choices and requests
You may contact us to ask about your information or request access, correction or deletion. We may need to verify your identity, and some records may need to be retained for legal or legitimate business purposes. Additional rights may apply depending on your location and the laws applicable to our business. You can also manage cookies in your browser; blocking them may affect embedded features. For questions about a response to a privacy request, contact us again and ask for a review.
Children
Our website and services are intended for adults arranging vehicle assistance. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address it.
External links and policy updates
Third-party websites and services have their own privacy practices. We may update this policy to reflect changes in our operations or applicable requirements. The effective date above identifies the current version; any additional notice or consent required by law will be handled separately.
Contact us
Jordan Towing
Website: https://jordantowhouston.com
Email: moradtowing84@gmail.com
Phone: (713) 913-9481
For privacy requests, use the subject line “Privacy Request.”