Terms and Conditions

Last updated: October 7, 2026

These terms describe use of https://jordantowhouston.com and requests for Jordan Towing services. Any service-specific price and conditions will be communicated when the service is arranged. These terms do not replace rights or protections that cannot be waived under applicable law.

Services and availability

Jordan Towing offers light-duty towing, accident recovery, fuel delivery, jump starts, tire changes and vehicle lockout assistance in the Houston and Katy area. Availability depends on location, vehicle condition, equipment, staffing and safe access. Confirm availability when calling. Arrival times are estimates and can change because of traffic, weather or earlier jobs. For an immediate threat to life or safety, call 911.

Requests and authorization

Provide an accurate location, contact number, vehicle description and details of any damage, access restrictions or hazards. You must own the vehicle or have authority to request the service. We may ask for proof of ownership or authorization, particularly for lockouts and towing. A website inquiry alone does not confirm a dispatch or booking; confirmation must come from our team.

Estimates and payment

Ask for the estimated total before authorizing service. Prices may depend on distance, vehicle type and condition, required equipment, recovery work, tolls and other disclosed factors. If the scope changes, we will explain any additional charges and obtain authorization before performing additional billable work. Confirm accepted payment methods and payment timing when booking. Insurance or roadside-plan reimbursement is not guaranteed; confirm coverage directly with your provider.

Cancellations

Contact us promptly if you no longer need service. Any applicable dispatch, cancellation or completed-work charge must be disclosed when arranging service and applied consistently with applicable law. These terms do not establish a fixed cancellation fee.

Safety and vehicle condition

Tell the operator about known mechanical problems, modifications, existing damage and special handling requirements. Remove valuables when safe to do so. We may decline or pause work that cannot be performed safely or lawfully. Report concerns or suspected service-related damage promptly using the contact details below so they can be investigated. Nothing here excuses responsibility imposed by applicable law.

Website use and changes

Do not misuse the website, interfere with its operation or submit false requests. Website descriptions do not guarantee an arrival time or successful repair of an underlying mechanical problem. Third-party links and maps are provided for convenience. Changes to these terms apply prospectively; they do not retroactively change an agreed service price or remove existing rights.

Questions and contact

Jordan Towing
https://jordantowhouston.com
moradtowing84@gmail.com | (713) 913-9481
Contact us with questions about estimates, charges or services so we can review the issue.